Client Follow-Up Software

Daftra Client Management & Follow-Up Software builds a complete database of clients, keeping purchase records and a detailed timeline of every interaction. Streamline lead cycles and follow-up logs to simplify your sales pipeline while tracking client and employee activities. Automate appointments, invoicing, and reminders through email and SMS. Empower account managers to deliver experiences that turn interactions into real opportunities with Daftra.

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Free 14-Day Trial

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No Credit Card Required

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No Setups

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All-App Inclusive

Online Invoicing & Billing

Centralize Management

Keep all client records, communications, appointments, and billing unified to save time and reduce manual work.

Avoid Missed Follow-Ups

Don’t risk lost deals or dissatisfied clients due to forgotten calls, delayed invoices, or mismanaged client records.

Improve Client Retention

Build loyalty and increase upselling opportunities by automating engagement, and tailoring client offers.

Customizedfor 50+ industries

Find out your industry. Find out how Daftra fits your business for free.

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Contact Management

Client Follow-Up

Client Attendace

Points & Credits

Memberships

Record Management

Manage Clients Records

Keep precise client records, categorize your clients into different segments. Use custom fields and statuses to design client profiles tailored to your business needs.

Centralize Clients Data

Manage client data in one secure location with strong, fully encrypted security for contact details, financial transactions, legal documents, and business records.

Account Managers

Match Employees Up With Clients

Assign and link account managers to clients with CRM tracking, appointments, and notification features. Add multiple contacts to each account for enhanced client management touchpoints.

Optimize Performance

Go from tracking to performance management using Daftra’s synced activity logs to understand how client-employee pairing works and intervene when required.

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Client Portal

View Account Statements Online

Provide clients with online access, manage permissions and privileges. Enable them to view account statements, invoices, transactions, and due payments.

Estimates, Invoices & Collaboration

Share estimates; once approved, convert to invoices, collect online payments, and begin project collaboration. Enable self-booking for services and meetings.

Enhance Client
Experience, Boost Profits

Daftra simplifies communication and saves you time—smart, seamless, and efficient.

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Upselling & Retention

Targeted Pricing

Provide flexible pricing and payment options with custom price lists, installment plans, and tailored offers. Deliver discounts designed for specific client segments to boost upselling and retention.

Offers

Installments

Price Lists

Loyalty Programs

Craft loyalty programs with eligibility rules based on purchase patterns and spending volume, and applicability criteria for specific items and customer segments.

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Targets & KPIs

Sales Targets & Commissions

Set sales targets and implement upselling, cross-selling, and downselling based on client segmentation. Boost team motivation and revenue growth with targets-based commissions.

Customer Care Performance & NPS

Build workflows to track and assess customer care performance. Use NPS custom forms and generate detailed reports to measure client satisfaction, service quality, and long-term loyalty.

Need Further Customization?

Our customer-focused and prime team is 24/7 ready to go your way all along to answer all your questions and introduce any changes you need.

Engagement

Follow Up Tools

Enable lead generation with online self-registration. Boost customer engagement through follow-up calls, emails, SMS, demos, and meetings. Track proposals and deal closures.

Pipeline Management

Track your leads' and customers' journey through phases with custom statuses, actions, and workflows. Nurture leads and engage customers with bulk emails and SMS.

Customers Insights

CRM-Centric Reports

Garner client satisfaction from detailed activity logs, follow-ups, and appointments reports. Extract services and products preferences, and sales agents interactions.

Finance-Driven Reports

Generate aged debtors, payments, invoices, outstanding balances, and account statements reports. Fetch segmented and periodic sales and profitability reports.

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Daftra Pricing

Explore Daftra plans designed for different business needs, with flexible features that grow with you.

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Free 14-Day Trial

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No Credit Card

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No Setups

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All-App Inclusive

Get Started For Free

Daftra Goes Wherever You Go

Track and automate tasks, scheduling, client-employee pairing, with Daftra’s features and mobile apps, anytime, online or offline.

Why Daftra Is Your Perfect
Partner For Business Solution?

Free Lifetime Updates

Daftra is rapidly and constantly growing and our support expands in response. Our forever updates, whatever your plan is, ensures your software is always covered so your business can grow with Daftra.

Safe, Secure & Trusted

Daftra is GDPR-compliant, hosted on cloud-based servers, and 256-bit SSL-encrypted to ensure your data integrity, safety, and security.

Free, Quick & Reliable Support

Daftra support caters to every business need, 24/7, to our customer base utmost satisfaction. With or without Daftra user manuals, you are never lost looking up anything to use our system efficiently, quickly, and smoothly.

Remote: Yes. Disconnected: Never.

Wherever or whenever you are and from any logged-in device, get instant cloud-based access to run your business. And with Daftra’s desktop app, you can issue invoices immediately even when you’re offline.

Smartest Solution

For
Enterprises

Choose your ideal digital partner

Tailored for

Entrepreneurs,
Startups & Growing
Businesses

Expand and scale your business with Daftra.

For you, for
every size of
business

Unleash your potential. Unlock your growth.

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FAQs

How does Daftra help organize and track client records efficiently?

Daftra provides you with a complete client management system, covering contact details, documents, invoices, notes, and follow-ups, all unified in one easy-to-use platform for your team.

How does Daftra enhance client engagement through a dedicated portal?

Daftra offers a customized client portal that allows your clients to view invoices, payments, project details, and approve estimates online. This boosts engagement with your brand and streamlines client interactions.

How does Daftra support tracking potential clients and converting them into loyal customers?

Daftra supports tracking leads with automated calls, messages, offers, and meetings throughout the sales pipeline, helping you convert prospects into loyal and active customers efficiently.

Is technical support available for the software from Daftra?

Yes, Daftra provides comprehensive technical support to its users, free of charge, seven days a week, through multiple channels. You can reach the support team by phone, WhatsApp, or email, or through the Help Center, which includes articles, tutorials, and FAQs covering all of the system's features.

Is a message sent to the customer when a digital invoice is created? Is it automatic or manual?

Yes, Daftra lets you send the invoice to the customer directly after creating it. You can send it manually by clicking the Send via Email button on the invoice page, and the customer will receive an email containing a link to the digital invoice. The system can also be set to send automatically whenever an invoice is created, with no manual action needed. The invoice reaches the customer as a PDF, along with a link to view and approve it online.

Is customer information stored in the system?

Yes, Daftra lets you store a complete profile for each customer, including core details such as name, address, contact information, and tax and business details, along with the full history of all their transactions with your company — invoices, payments, price quotes, and statements of account. Any customer's profile can be accessed at any time, giving you their entire history with your company at a glance.

Can I send a bulk message to my customer list, for things like letting them know about the latest updates or holiday greetings?

Yes, Daftra lets you send bulk emails to your customers through the Send Email feature in the actions list on the Customer Management screen. You can select a specific group of customers or your entire list and send them a customized message all at once, whether to inform them of new offers, system updates, or occasions and holidays.

Can Daftra be connected to a website for CRM purposes?

Yes, Daftra provides an API that lets you connect the system to your website and external CRM tools. Through this integration, you can sync customer, invoice, and payment data between Daftra and any external CRM system you use. In addition, Daftra offers direct integration with e-commerce platforms such as Salla and Zid, letting you connect your online store to the system and automatically sync orders and invoices.

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