Loyalty Points Management Program

Yes, you can create multiple loyalty rules for different seasons such as holidays or special events, activate or deactivate them as needed, and assign priority to each rule.

Yes, with the balance transfer factor, you can define how many points equal a specific discount and fully control how much you spend on loyalty programs according to your budget.

Yes, you can track how points influence purchasing growth, allowing you to improve your strategy and encourage repeat purchases.

Yes, Daftra’s loyalty points system is flexible and customizable, making it suitable for retail, services, and subscription-based businesses alike.

Daftra lets you redeem the loyalty points your customers have accumulated when creating invoices. When you add a sales invoice for a customer who has a points balance, the option to redeem points appears directly on the invoice. The customer specifies how many points they want to redeem, and these are automatically converted into a monetary value that's deducted from the invoice total. The customer's points balance updates immediately once the transaction is complete.

You can configure how loyalty points are calculated in Daftra through the loyalty points rules and policy. You define the calculation formula yourself — for example, one point per riyal, or a set number of points for every purchase over a certain amount. The system calculates points automatically based on the formula you've set and adds them to the customer's balance whenever a qualifying purchase is completed, with no manual calculation needed.

Yes, Daftra's loyalty program is fully integrated with the accounting system. When a customer redeems their points, the deducted value is automatically recorded in the journal entries linked to the invoice, meaning all loyalty transactions are accurately reflected in the revenue and discount accounts with no manual adjustment needed. You can view the loyalty program's impact directly in your financial reports.

Yes, loyalty points are added automatically to the customer's balance after every qualifying purchase, with no manual intervention. As soon as the invoice is issued and recorded in the system, Daftra calculates the points earned according to the formula defined in the settings and updates the customer's balance instantly.

Yes, accumulated loyalty points can be converted directly into a discount on the invoice in Daftra. You set the value of each point in local currency within the loyalty program settings, and when a customer redeems their points, the corresponding monetary value is calculated and applied as a discount to the invoice total. The discount appears clearly in the invoice details, and the amount owed by the customer is reduced by the value of the redeemed points.