Daftra's Terms and Conditions

Daftra may, at its sole and absolute discretion, without prior notice to you and without liability, reject, prevent, discontinue or suspend your account(s) and/or your use of the Service if, at its sole discretion, Daftra is of the opinion that your use does not meet Daftra’s specifications or guidelines, or which Daftra may consider to be inappropriate, illegal or harmful to its interests. If Daftra exercises its absolute discretion under this paragraph 3.1(a), it shall have no liability to refund any portion of your pre-paid subscriptions, if applicable. Without limiting or waiving any right against you that Daftra may have under the law or these Terms and Conditions in relation to any inappropriate, illegal or harmful use, Daftra reserves the right to deduct any costs, damages or expenses that it may have incurred in relation to such inappropriate, illegal or harmful use from your unused pre-paid subscriptions, if any, or to claim the same from you by any other means.

You agree to comply with any policies or guidelines that Daftra may introduce or amend from time to time. Daftra’s policies or guidelines may relate to technical specifications, privacy, acceptable content, and any other matter, as the same may be amended by Daftra, at its absolute discretion, from time to time.

You agree that you will not provide access to or furnish any part of the Service to any third party; modify, disrupt or interfere with the Service, supporting servers, or networks either manually or through the use of scripts, viruses, or worms; reproduce, duplicate, copy, deconstruct, sell, trade or resell the Service; or excessively overload the systems that Daftra uses to provide the Service.

Daftra may, at its sole and absolute discretion and without prior notice to you, amend, suspend, vary or withdraw the Service, these Terms and Conditions and/or its website at any time and from time to time.

You shall be solely responsible for your use of the Service and shall indemnify Daftra for, and hold Daftra harmless from, all loss, costs, and damages incurred by Daftra in connection with any claims by third parties against Daftra in relation to your use of the Service and in connection with your breach of these Terms and Conditions or any policies or guidelines that Daftra may introduce from time to time.

You hereby represent, warrant and covenant to Daftra that at all times, (a) you have all rights, consents, licences and permits that may be necessary or desirable for you to have in order to use the materials, graphics, logos, videos, data or information you input into the Service (where applicable) (“ Your Content”) in the manner and the purpose for which you use Your Content; (b) all of Your Content comply with all applicable laws and regulations and do not violate the rights (including, but not limited to, intellectual property rights) of any third party.

You represent and warrant to Daftra that you have the full corporate rights, power and authority to agree to these Terms and Conditions and perform the obligations agreed by you, and that doing so does not and will not violate any agreement or obligation to which you are bound, or any applicable law, rule or regulation.

You hereby agree that Daftra may, but is not obliged to, use your name and refer to you as a user of the Service in any publicity, press release, advertising or marketing material, throughout the world and using any form of media. If you wish to use or display Daftra’s trademarks or mention Daftra in any publication, website, press release or in any other manner, you must obtain the prior written consent of Daftra.

You agree that you are solely responsible to obtain or provide any hardware or software that you may need to gain access to and use the Service, and for any damage or loss that you suffer as a result of the operation of such hardware or software, including incompatibility with any platforms used by Daftra in providing the Service.

You agree that Daftra is the sole owner of and has the right to use any feedback you provide on the Service in any way whatsoever including to improve existing or create new products and services.

By creating an account and subscribing for the Service or renewing your subscription for the Service, you indicate you agree to the charges imposed by: -

Daftra for the particular services or products you have requested. You agree to comply with any payment terms that Daftra may impose from time to time. You may be required to pay Daftra in advance and/or an annual, half yearly, quarterly or monthly basis to use the Service. Your subscription may be renewed automatically on or close to its expiry at the subscription rates applicable at the time of renewal. However, even if a facility to renew your subscription automatically exists, it is solely your responsibility, and not that of Daftra, to ensure that your subscription is renewed prior to its expiry, failing which your ability to use the Service shall expire automatically. Daftra may not give you prior notice of an automatic renewal. If Daftra is unable to effect this automatic renewal for any reason whatsoever, your subscription will expire automatically. For subscribers choosing to pay by credit card, subscription fees for renewal may be charged to the credit card on record unless Daftra is notified of a change or cancellation in writing using the tools or means made available by Daftra.

All sums payable by you to Daftra may be quoted exclusive of any goods and services tax, or any other taxes that may be levied on the subscription

or charges levied by Daftra. As such, you agree that Daftra may charge you and/or the credit card on record for any taxes or charges that Daftra is required by any applicable law or regulation to levy on the subscription or charges.

Daftra shall have the right to terminate its relationship with you, without prior notice, if you breach or fail to comply with any provision of these Terms and Conditions. This Agreement and your ability to use the Service shall also automatically terminate upon the expiry of your subscription.

After termination, Daftra may, at its sole discretion, maintain any data you have uploaded into its systems. However, you agree that other than any obligations expressly stated in these terms and Conditions, Daftra has no responsibility to you to maintain your user account or any of your data after termination and you shall hold Daftra harmless and free from any fees, damages, or claims you may suffer in relation to the same or any claims or actions you may have or face in relation to the same.

If termination is due to your failure to renew your subscription on a timely basis, you may reactive your account and access your data if renewal under such circumstances are enabled by Daftra. To do so you may have to pay any subscription fees or charges that may be imposed by Daftra, including reactivation fees (if any), within any period that may be stated by Daftra, failing which Daftra may permanently remove and delete your user account(s) and any data you have uploaded into its systems.

You or your customers, partners or associates, whichever may be applicable, are the owner of any data you upload into the Service (“ Your Data”). You hereby agree that Daftra is the owner of all data other than Your Data, including any system generated data generated by the Service or any data compiled from data inputed into the Service by all users of the Service on an aggregate basis (“ Daftra’s Data”). Daftra may use all of Daftra’s Data in any way it chooses including to improve or adapt its services, or to create or design new products and services.

You acknowledge and agree that the nature of the Internet is international and that Daftra has your express consent to store and provide access to your personal or confidential information, and that of your users(s) and customers, in and from Canada, and to transmit and deliver such information via the Internet which may involve its transmission across multiple jurisdictions.

The Daftra Privacy Policy, as may be amended or updated from time to time, is incorporated into and form part of these Terms and Conditions.

Call Recording
Incoming and outgoing phone calls to and from the Company may be recorded for the purposes of quality assurance, training, and service improvement.
By using our services or continuing to communicate with us, you consent to the possible recording of such calls in accordance with our applicable policies and procedures.
The Company is committed to maintaining the confidentiality and security of these recordings and will not use them for any purposes other than those stated above, in compliance with all relevant laws and regulations.

The responsibility to keep secure and confidential any password(s) and user ID(s) Daftra may issue to you to access the Service, rests solely with you and the employees, representatives and agents of yours that are entrusted with the same. If you become aware of any unauthorized access to your account(s), or any misuse of your password(s) and user ID(s) you must activate the process put in place to disable your account(s) and/or re-issue new password(s) or user ID(s) as soon as possible.

You agree that you are solely responsible for the actions and omissions of the person(s) you nominate as user(s) or administrator(s) of your account(s) for the Service. You also agree that Daftra may accept instructions and requests from and communicate with such person(s) until and unless Daftra receives notification that such person(s) are no longer your user(s) or administrator(s), and such instructions, requests and communications are valid and legally binding on you. In addition, you are responsible for any and all use of your account(s) by any persons who are in possession of your user ID(s) or password(s).