Sales

Clients

Inventory

Accounting

HRM

Operations

Mobile Apps

 

Home 
Industries 
Features 
Modules  Pricing 
Help 

More

Daftra Agents Account Setup Services Accounting Services About Daftra Contact UsSystem updatesHub

Sign up

 

Sectors

POS & Retail

Online and offline sales, with ready and synchronized POS App.

Business Services

Manage services and follow-up appointments with auto-reminder.

Professional Services

Easy solution to track your customers' requests from start to finish.

Medical

Manage health care services, reservations and appointments.

Logistics

Managing the accounts of logistic firms and shipping companies.

Tourism, Transportation & Hospitality

Smart rental tools with unit tracking system and online reservations.

Bodycare & Fitness

Management of memberships, client attendance and online payments.

Learning

Managing accounts, and following up on lists of students and courses.

Automotive

Buying, selling and renting vehicles and managing spare parts inventory.

Real Estate & Construction

Project management, buying, selling and renting real estate units.

View All

Sectors
View All

Industries

Pharmaceutical Co.

The following Terms and Conditions govern our relationship with our clients

1. These Terms and Conditions Are Legally Binding

  • Izam, Inc.is the owner and operator of the Daftra service (“ the Service”). Your use of the Service is expressly conditioned on your acceptance of these Daftra Terms and Conditions (“Terms and Conditions”). By using the Service, you signify thatyou unconditionally agree and accept to be legally bound by these Terms and Conditions. No other terms or conditions of any sort in any document, writing or other communication whatsoever made by you to Daftra or its employees, representatives or agents in relation to the Service shall be applicable to or binding on Daftra.

2. Changes To This Agreement Or The Services.

  • Daftra reserves the right to alter these Terms and Conditions at any time. Such changes will be effective and legally binding on you when posted on our website for the Service or when we use reasonable efforts to notify you by other means. Please review these Terms and Conditions periodically for changes. Your continued use of this Service after amended Terms and Conditions is posted on this website or is otherwise brought to your attention signify that you agree and accept to be legally bound by the changes.

3. Grants of Licenses to Use

  • A. Daftra hereby grants to you a limited, non-exclusive, non-transferable right to use the Service provided that you agree to the following: -
    • i. Daftra may, at its sole and absolute discretion, without prior notice to you and without liability, reject, prevent, discontinue or suspend your account(s) and/or your use of the Service if, at its sole discretion, Daftra is of the opinion that your use does not meet Daftra’s specifications or guidelines, or which Daftra may consider to be inappropriate, illegal or harmful to its interests. If Daftra exercises its absolute discretion under this paragraph 3.1(a), it shall have no liability to refund any portion of your pre-paid subscriptions, if applicable. Without limiting or waiving any right against you that Daftra may have under the law or these Terms and Conditions in relation to any inappropriate, illegal or harmful use, Daftra reserves the right to deduct any costs, damages or expenses that it may have incurred in relation to such inappropriate, illegal or harmful use from your unused pre-paid subscriptions, if any, or to claim the same from you by any other means.
    • ii. You agree to comply with any policies or guidelines that Daftra may introduce or amend from time to time. Daftra’s policies or guidelines may relate to technical specifications, privacy, acceptable content, and any other matter, as the same may be amended by Daftra, at its absolute discretion, from time to time.
    • iii. You agree that you will not provide access to or furnish any part of the Service to any third party; modify, disrupt or interfere with the Service, supporting servers, or networks either manually or through the use of scripts, viruses, or worms; reproduce, duplicate, copy, deconstruct, sell, trade or resell the Service; or excessively overload the systems that Daftra uses to provide the Service.
    • iv. Daftra may, at its sole and absolute discretion and without prior notice to you, amend, suspend, vary or withdraw the Service, these Terms and Conditions and/or its website at any time and from time to time.
    • v. You shall be solely responsible for your use of the Service and shall indemnify Daftra for, and hold Daftra harmless from, all loss, costs, and damages incurred by Daftra in connection with any claims by third parties against Daftra in relation to your use of the Service and in connection with your breach of these Terms and Conditions or any policies or guidelines that Daftra may introduce from time to time.
    • vi. You hereby represent, warrant and covenant to Daftra that at all times, (a) you have all rights, consents, licences and permits that may be necessary or desirable for you to have in order to use the materials, graphics, logos, videos, data or information you input into the Service (where applicable) (“ Your Content”) in the manner and the purpose for which you use Your Content; (b) all of Your Content comply with all applicable laws and regulations and do not violate the rights (including, but not limited to, intellectual property rights) of any third party.
    • vii. You represent and warrant to Daftra that you have the full corporate rights, power and authority to agree to these Terms and Conditions and perform the obligations agreed by you, and that doing so does not and will not violate any agreement or obligation to which you are bound, or any applicable law, rule or regulation.
    • viii. You hereby agree that Daftra may, but is not obliged to, use your name and refer to you as a user of the Service in any publicity, press release, advertising or marketing material, throughout the world and using any form of media. If you wish to use or display Daftra’s trademarks or mention Daftra in any publication, website, press release or in any other manner, you must obtain the prior written consent of Daftra.
    • ix. You agree that you are solely responsible to obtain or provide any hardware or software that you may need to gain access to and use the Service, and for any damage or loss that you suffer as a result of the operation of such hardware or software, including incompatibility with any platforms used by Daftra in providing the Service.
    • x. You agree that Daftra is the sole owner of and has the right to use any feedback you provide on the Service in any way whatsoever including to improve existing or create new products and services.
  • B. Daftra reserves all rights in the Service not granted to you expressly in these Terms and Conditions.
  • C. You hereby agree to grant Daftra a worldwide, royalty-free, non-exclusive license to publish, alter, adapt, compile, host and use (a) Your Content (including, without limitation, to reproduce in a material form, publish, perform, communicate to the public, and to make an adaptation of Your Content) for the purpose of providing you with the Service, and, (b) if Daftra provides any community forum for users of the Service to exchange user tips and publish their comments and opinions, any comments, opinions and other material you upload or publish on such a forum.

4. Payment Terms

  • A. By creating an account and subscribing for the Service or renewing your subscription for the Service, you indicate you agree to the charges imposed by: -
  • B. Daftra for the particular services or products you have requested. You agree to comply with any payment terms that Daftra may impose from time to time. You may be required to pay Daftra in advance and/or an annual, half yearly, quarterly or monthly basis to use the Service. Your subscription may be renewed automatically on or close to its expiry at the subscription rates applicable at the time of renewal. However, even if a facility to renew your subscription automatically exists, it is solely your responsibility, and not that of Daftra, to ensure that your subscription is renewed prior to its expiry, failing which your ability to use the Service shall expire automatically. Daftra may not give you prior notice of an automatic renewal. If Daftra is unable to effect this automatic renewal for any reason whatsoever, your subscription will expire automatically. For subscribers choosing to pay by credit card, subscription fees for renewal may be charged to the credit card on record unless Daftra is notified of a change or cancellation in writing using the tools or means made available by Daftra.
  • C. All sums payable by you to Daftra may be quoted exclusive of any goods and services tax, or any other taxes that may be levied on the subscription
  • D. or charges levied by Daftra. As such, you agree that Daftra may charge you and/or the credit card on record for any taxes or charges that Daftra is required by any applicable law or regulation to levy on the subscription or charges.

5. Term and Termination

  • A. Daftra shall have the right to terminate its relationship with you, without prior notice, if you breach or fail to comply with any provision of these Terms and Conditions. This Agreement and your ability to use the Service shall also automatically terminate upon the expiry of your subscription.
  • B. After termination, Daftra may, at its sole discretion, maintain any data you have uploaded into its systems. However, you agree that other than any obligations expressly stated in these terms and Conditions, Daftra has no responsibility to you to maintain your user account or any of your data after termination and you shall hold Daftra harmless and free from any fees, damages, or claims you may suffer in relation to the same or any claims or actions you may have or face in relation to the same.
  • C. If termination is due to your failure to renew your subscription on a timely basis, you may reactive your account and access your data if renewal under such circumstances are enabled by Daftra. To do so you may have to pay any subscription fees or charges that may be imposed by Daftra, including reactivation fees (if any), within any period that may be stated by Daftra, failing which Daftra may permanently remove and delete your user account(s) and any data you have uploaded into its systems.

6. Subscription Cancellation and Refund Policy

  • First: How to Submit a Cancellation Request
    • No subscription cancellation request will be accepted or processed unless it is sent exclusively from the email address registered as the (Admin Email) in the account settings.
    • Any request sent from a different email address or by an unauthorized party shall be deemed invalid and unapproved.
  • Second: Subscriptions
    • Upon submission of a cancellation request, the consumed period will be calculated from the start date of the subscription until the date the request is received through the approved email.
    • The value of the consumed period shall be calculated based solely on the monthly price announced on the company’s official website (without taking into account any discounts, promotions, or special rates associated with the client’s account). The refund amount will be calculated on a daily basis according to the actual number of days used up to the date of the request.
    • If an alternative resolution is agreed upon with the client and the subscription remains active, or if the company responds via email notifying the client that the issue has been resolved and the cancellation request is withdrawn with the client’s approval, the cancellation request shall be deemed void. If the client does not object to or reject the resolution within two (2) business days from the date of notification, the response shall be considered final and binding. In the case of submitting another cancellation request, only the latest valid request will be considered, and any previous requests shall be disregarded.
    • The company undertakes to refund any due amounts (if applicable) within thirty (30) days from the date of confirmation of the request, unless exceptional circumstances beyond the company’s control arise. If a delay or obstacle is caused by the client, the 30-day period shall commence from the date of the company’s last confirmation to proceed with the refund process.
  • Third: Validation and Execution
    • A cancellation request is not considered effective until an official receipt confirmation is issued by the company via email.
    • The client remains liable for the payment of any fees or financial obligations due up to the date the cancellation is approved.
  • Fourth: General Provisions
    • The company reserves the right to amend or update its cancellation policy at any time, provided that the updated version is published on the official website.
    • Continued use of the service by the client after the publication of any modification shall be deemed an implicit acceptance of the changes.

7. Refunds, Transfers, and Account Ownership Disputes

  • First: Refunds and Transfers to the Original Payment Method
    • Any refund or financial transfer will be made exclusively to the original payment method used during the subscription (credit card, bank account, e-wallet, or any other electronic payment method).
    • Under no circumstances shall funds be transferred to a third-party account or payment method; refunds shall only be made to the same account or payment source used for the original transaction, under the same owner’s name or entity that made the payment.
  • Second: Multiple Claims of Account Ownership
    If the company receives more than one cancellation or refund request from multiple parties each claiming ownership of the account, the company has the right to suspend any financial or administrative action until the dispute is legally resolved, as follows:
    • A. Suspension of all actions: Once a complaint or dispute regarding account ownership is received, the company immediately suspends all actions related to the subscription, refund, or any financial transfers, until the legal review is completed and the dispute is resolved.
    • B. Submission of documents: All parties are required to submit official documents as determined by the company to prove ownership (such as a final court judgment, enforceable judicial decision, or document issued by a competent authority). The company reserves the right to request any additional documents it deems necessary to verify the authenticity and validity of the provided evidence. These documents will be reviewed and decided upon by the company’s legal department.
    • C. No execution before verification: No refund, cancellation, or financial transfer request shall be executed until all documents are reviewed, verified, and explicitly approved by the company’s legal department.
    • D. Document submission timeframe: If any party fails to submit the required documents or refuses to participate in the verification process within a maximum of two (2) business days—as proof of seriousness in their claim—the company reserves the right to reject the request, suspend the account, or deem it void until a final court ruling is issued.
    • E. Enforcement of court rulings: Upon the issuance of a final judicial ruling determining account ownership, the company shall implement the ruling, provided that the requested financial transactions match the judgment’s terms and have been verified and approved by the company’s legal department.
  • Third: Execution and Validation
    • Only requests received from the authorized email address (the registered Admin Email in account settings) shall be recognized.
    • Any refund or other action will only be processed after completing legal review and verifying all identity and ownership requirements. These procedures will be completed within the timeframes stated in this policy, or within a period the company deems appropriate to ensure thorough verification and review.
    • The company has the full right to reject or delay any request if it finds that the submitted documents or evidence are insufficient or fail to meet the required legal verification standards.
  • Fourth: Protection of the Company’s Rights
    • The company reserves the right to take any necessary legal measures to protect its interests in the event of an account ownership dispute, including filing lawsuits or taking compensatory actions against the disputing parties.
    • The company also reserves the right to charge any disputing parties administrative or legal fees it deems appropriate, arising from the dispute or its related procedures, without bearing any responsibility for such costs.

7. Your Data, Daftra’s Data, the Storage and Transmission of Your Data and the Daftra Privacy Policy

  • A. You or your customers, partners or associates, whichever may be applicable, are the owner of any data you upload into the Service (“ Your Data”). You hereby agree that Daftra is the owner of all data other than Your Data, including any system generated data generated by the Service or any data compiled from data inputed into the Service by all users of the Service on an aggregate basis (“ Daftra’s Data”). Daftra may use all of Daftra’s Data in any way it chooses including to improve or adapt its services, or to create or design new products and services.
  • B. You acknowledge and agree that the nature of the Internet is international and that Daftra has your express consent to store and provide access to your personal or confidential information, and that of your users(s) and customers, in and from Canada, and to transmit and deliver such information via the Internet which may involve its transmission across multiple jurisdictions.
  • C. The Daftra Privacy Policy, as may be amended or updated from time to time, is incorporated into and form part of these Terms and Conditions.

8. Your account(s) and Password(s)

  • A. The responsibility to keep secure and confidential any password(s) and user ID(s) Daftra may issue to you to access the Service, rests solely with you and the employees, representatives and agents of yours that are entrusted with the same. If you become aware of any unauthorized access to your account(s), or any misuse of your password(s) and user ID(s) you must activate the process put in place to disable your account(s) and/or re-issue new password(s) or user ID(s) as soon as possible.
  • B. You agree that you are solely responsible for the actions and omissions of the person(s) you nominate as user(s) or administrator(s) of your account(s) for the Service. You also agree that Daftra may accept instructions and requests from and communicate with such person(s) until and unless Daftra receives notification that such person(s) are no longer your user(s) or administrator(s), and such instructions, requests and communications are valid and legally binding on you. In addition, you are responsible for any and all use of your account(s) by any persons who are in possession of your user ID(s) or password(s).

9. Your indemnity in Favour Of Daftra

  • If Daftra and/or any of their affiliates (collectively the “Indemnified Parties”) take any action to enforce any of the Terms and Conditions, you agree to indemnify and hold harmless the Indemnified, their affiliates, and their respective officers, directors, employees and agents from and against any and all claims, losses, costs, expenses, causes of action or demands, including reasonable legal and accounting fees, arising out of and relating to your use of the Service, and any and all breaches by you of these Terms and Conditions.

10. Service Level Agreement

  • The Service Level Agreement attached to these Terms and Conditions is incorporated into and form part of these Terms and Conditions.
  • No Warranties
    UNLESS EXPRESSLY PROVIDED HEREIN, TO THE FULLEST EXTENT PERMITTED BY LAW, DAFTRA MAKES NO WARRANTY OR REPRESENTATION OF ANY KIND REGARDING ITS WEBSITE, THE SERVICE, THE PRODUCTS OR SERVICES AVAILABLE ON THIS WEBSITE AND/OR ANY MATERIALS PROVIDED ON THIS WEBSITE, ALL OF WHICH ARE PROVIDED ON AN “AS IS WHERE IS” BASIS. DAFTRA DOES NOT WARRANT THE ACCURACY, COMPLETENESS, CURRENCY OR RELIABILITY OF ANY OF THE CONTENT OR DATA FOUND ON THE SERVICE, OR THIS WEBSITE. DAFTRA EXPRESSLY DISCLAIMS ALL WARRANTIES, AND TERMS AND CONDITIONS IN RELATION TO THE SERVICE, INCLUDING ALL IMPLIED WARRANTIES AS TO MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A GENERAL OR PARTICULAR PURPOSE AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS, AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE TO THE FULLEST EXTENT PERMITTED BY THE LAWS OF TheUnited States of America.
  • DAFTRA DOES NOT WARRANT THAT THE SERVICE, THIS WEBSITE, ITS SERVERS OR ANY E-MAIL SENT FROM DAFTRA IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
  • FOR THE AVOIDANCE OF DOUBT, DAFTRA DOES NOT GUARANTEE THE EFFECTIVENESS OF THE SERVICE.
  • DAFTRA TAKES NO RESPONSIBILITY FOR THE SECURITY, CONFIDENTIALITY OR PRIVACY OF THE COMMUNICATIONS AND/OR DATA TRANSMITTED OVER THE INTERNET AND DOES NOT WARRANT (AND EXPRESSLY EXCLUDES ANY AND ALL EXPRESS OR IMPLIED WARRANTIES) THAT THE SERVICE WILL BE WITHOUT FAILURE, DELAY, INTERRUPTION, ERROR OR LOSS OF CONTENT, DATA OR INFORMATION. IN ADDITION, DAFTRA SHALL NOT BE LIABLE FOR ANY COMPATIBILITY ISSUES PERTAINING TO CUSTOMERS’ COMPUTERS, APPLICATIONS OR OTHER SOFTWARE ON ANY COMPUTERS USING THE SERVICE.

11. Limitation of Liability

  • TO THE FULLEST EXTENT PERMITTED BY LAW IN NO EVENT SHALL DAFTRA BE LIABLE FOR ANY INJURY, LOSS, CLAIM, DAMAGE, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR FOR ANY LOST PROFITS OR LOST SAVINGS, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE),
  • EQUITY, STRICT LIABILITY, STATUTE OR OTHERWISE, WHICH ARISES OUT OF OR IS IN ANY WAY CONN CONTENT FOUND HEREIN, (II) ANY FAILURE OR DELAY (INCLUDING, BUT NOT LIMITED TO THE USE OF OR INABILITY TO USE ANY COMPONENT OF THE SERVICE OR THIS SITE), OR (III) THE PERFORMANCE OR NON PERFORMANCE BY DAFTRA EVEN IF THE DAFTRA HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES TO SUCH PARTIES OR ANY OTHER PARTY.
  • If, notwithstanding the foregoing, Daftra should be found liable for any loss or damage which arises out of or is in any way connected with any of the above described functions or uses of this site, the Service or its content, to the full extent permitted by law the combined aggregate liability of Daftra shall in no event exceed the value of the monthly subscription for the Service paid by you or USD$1000.00, whichever is lower. Further, Daftra’s liability to you in contract, tort, negligence, strict liability, under statute or otherwise will be reduced to the extent, if any, to which you contributed to the loss or damage.

12. Force Majeure

  • Daftra has no responsibility for and is released from all contractual obligations and liability (e.g. for damages) if its performance of these Terms and Conditions is affected by an event of force majeure. For the purpose of this clause, the term “force majeure” means and includes any event which was not under the control of Daftra, or was not reasonably foreseeable, including, but not limited to any natural disaster such as thunderstorm, flood or storm, fire, national emergency, strike or equivalent labour action, or the unavailability of the Internet for reasons beyond the control of Daftra.

Thank you for taking the time to understand our Terms & Conditions.