Work Orders
Project management
Create complete project work order files and register the assigning client, project budget, and responsible employee(s) and include all transactions, appointments and related documents in one place.
Budget calculation
Initially set project budget is automated within the system to deduct from invoices or expenses and displays a report of the exact spendings and remaining budget amount.
Centralized storage
Create invoices, estimates, payment credits, expenses, incomes, purchase invoices, inbound and outbound requisitions and time-tracked billable tasks, all under one project file.
Financial transactions
Transactions related to each project are linked to the work order file as well as automatically translated into expenditure and income.
Appointments Scheduling
Set appointments to meet with the work order assigning client, create follow-up reminders, discussion and delivery meetings and include them all within the project’s file.
Work order attachments
Add notes and related attachments and documents to each work order’s file so you never lose a project reference.
Custom layout
Build a work order entry screen that suits the nature of your industry and fits various types of projects by customizing your own layout and fields with an easy-to-use template builder.
Expense & profit tracking
Find complete finance tracking including start and end of project period balance, total income and total expenses, total budget and spent amount in real-time.
Custom fields
Customize the project’s fields to fit your needs by adding the information you need to be displayed in the work order template selecting from various placeholders available.
Custom actions & status list
Customize project stages, actions and procedures to fit each project’s workflow and keep track of the project status and where it stands.
Client notifications
Send auto-reminders by creating SMS or email notifications to be delivered to the client who assigned the work order and notify them of the project status and deadlines in real-time.
Profitability reports
Display a list of work orders and projects registered on your account and know their status and assigning client and easily track progress and profitability.
Booking
Booking reservations
Simply select the service, the assigned staff, allocate a time slot for the requesting client and mark as done when the service has been completed with the ease of CRM, services and employee integration.
Scheduling Management
The system automates booking slots, allocates time intervals for the booked appointments and prevents booking of them or overlapping between bookings and staff availability.
Service Customization
Create several service types based on your industry and customize their category, price and duration to be automatically allocated within booking requests upon selection.
Staff assignment
Assign a staff a permanent service to be in charge of upon client selection of that service or select any staff member while creating the booking request itself based on availability.
Shifts integration
Employees’ shifts in Daftra HRM are integrated with bookings to only allow shifts who have sufficient time and are available in that particular shift to accept booking assignments.
Online customer booking
Customers can make their own bookings online and request their desired services, their preferred time slot and staff member, they can also make online payments via their portal.
Convert to invoice
Convert the booking into an invoice with a click of a button; customers receive notifications on their end where they can fulfill an online payment that you can track.
SMS & Email Automation
Manage auto-reminders and create SMS or email reminder rules and ready templates to be sent out to customers or staff to remind them of booking appointments and payments.
Time Tracking
Billable hours
Record employees and teams’ hours spent per project, track their activity, define what they charge and the number of hours worked and invoice clients for them.
Employees hourly rates
Add each of your staff, team members and freelancers’ default hourly rates to be charged when one of them starts working on a certain project.
Project customization
Customize different project types to fit your needs and define custom employees’ hourly rates per specific projects to be billed instead of the default.
Activity customization
Define different activities and tasks in relation to each project to be selected in time tracking entries and used to filter between projects and teams.
Timesheet display
Display a calendar or a list view with teams’ registered time slots, track availability, and manage resources efficiently.
Time tracking entries
Use an on-screen timer to charge billable by simply selecting the project, activity and starting the clock.
Client invoicing
The system automatically calculates the fees based on the default hourly rate or the customized one per project. Easily turn billable time into a detailed invoice and send to the assigning client.
Reports
Generate periodic detailed time reports of your team members’ activity, hours spent and total payments charged and track time spent on a certain project or activity or per employee.